Additional Information

Want a personal chocolate sommelier?

So you have your chocolate, but you want some guidance. Bean To Bar World offers you the option to buy time with Geoseph to discuss your bars, tasting tips, and ask any chocolate related questions you may have! It starts at only $20 per 30 minutes. Talk about the bars you have, or ask questions about how chocolate is made, history, etc. Check out the chocolate tasting lessons page for more information or to book.

Ingredients & Allergens

Ingredients listed here reflect what is listed on the wrapper as stated by the manufacturer at the time of the product being listed into the Bean To Bar World online shop. I cannot guarantee any product on this website has not been in contact with (or contains traces of) any allergens including but not limited to (gluten, soy, lecithin, dairy, nuts, or any other food or non food allergens).

Shipping

Although I do my best to coordinate shipping time estimates with my shipping carriers, I can not and will not guarantee any shipment date or time. The customer will receive a tracking number after the order has shipped, and it it will be up to the customer to follow through with any shipping issues.

It is up to you to include the exact and correct shipping address including all information such as apartment number and postal code. If possible, also include buzzer code and other helpful delivery information. If a shipment was sent to an incorrect or incomplete address due to error on the customers end, I will do my best to help the customer intercept and fix the issue, but I cannot guarantee the shipment will arrive on time or arrive at all. This will depend on the carrier and how you resolve it with them. If the shipment does not arrive at all or not arrive on time the customer will not receive any refund or store credit, and it will be up to the customer to purchase the bars again if they wish.

If there was any shipping error on the part of Bean To Bar World then we will find the best way to rectify the situation, which may include a refund or store credit.

Shipping & Weather

Your order may be canceled or postponed if the shipper feels the chocolates will not arrive in optimal condition due to weather conditions such as high temperatures where the order is shipped from or shipped to. If you would like protective packaging which will better preserve your product during high temperatures (but not guarantee it), you may purchase this addition separately before checkout.

You take it upon yourself to order chocolate at your own risk. I will do my best to alert you of potential high temperatures during shipping that may melt or interfere with the quality of the chocolate. However, it’s up to you, and Bean To Bar World will not be held responsible for products that arrive out of temper, especially after an alert by Bean To Bar World.

No Refunds or Exchanges Due To Personal Preference

All chocolate products are final sale. There will be no refunds or exchanges for any chocolate or cacao product deemed unsatisfactory due to flavour, texture, or quality. Fine chocolate opens a world of flavours and textures that some may not find favorable due to personal preferences. I do my best to curate what I feel are incredible high quality bars, however, some products may be quite unique and interesting. This is part of the excitement of craft chocolate.