+ How Do I pay?
You will receive and e-invoice with all the details of your event, shipping, and kits.
Upon reviewing the invoice, you may pay via a secure payment processor using credit or debit card, Apple Pay, or Google Pay.
I do not do bank transfers or cheque. I prefer credit card, especially with the way the e-invoice works. It allows for more flexibility if your numbers change.
Although you will not receive any hard copy invoice in the mail, I will still require a billing address for the e-invoice. You can include this when you book, or I can collect it from you later if you wish.
+ Can I change my event date and time?
You may within reason. This is easier before you have paid or before the kits have been shipped out.
If you are booking now, and not 100% sure on the date or time, that's okay with me! We will work it out.
If for whatever reason there is an issue with shipping or something on your end, the event can be postponed and the chocolate will still be great if kept in a cool place away from heat sources. Contact me right away if this applies to you.
+ Tell me more about the products.
At Bean To Bar World, we focus only on fine cacao and fine cacao products. This means that all the chocolate (including plain dark chocolate) tastes different than your standard commercial chocolate. There is more depth in flavour, and way more variety in flavour! The plain dark chocolates will have notes of berry, nuts, or cookies, without any added ingredients! Those flavours come from the fine cacao and how it was processed.
The dark chocolate only contains cacao beans and sugar.
The flavoured chocolates may contain dairy, fruits, nuts, seeds, herbs, spices, etc. You have the option to opt out or opt in on ingredients you may not want or want more of!
+ Are the products fair trade? Organic? Vegan?
All products come from cacao that is fairly traded, even if not certified. The focus of Bean To Bar World is to highlight makers who use high quality cacao, which is also fairly traded. Many of the products use organic cacao when possible.
Most of the products will be plant-based or vegan. I will include a few dairy based chocolates unless you request not to have any.
I cannot guarantee that all products are nut/dairy/allergen free. Since I don't manufacture all the products, I cannot say one way or the other. Some makers have "may contain traces of" on their bars. Please inquire if you have any concerns. However, I will never guarantee any product is completely nut/dairy/allergen free. You can request not to have products that contain dairy/nuts/etc., but the ones that do not, may contain trace elements of such allergens.
+ I have very specific requests/format/time frames.
It doesn't hurt to ask. Sometimes I get new requests I have not thought of, and they work out great. Sometimes I cannot.
I have a certain way of conducting my tasting, so I can only compromise within reason. However, feel free to ask and I can see what I can do.