+ Click Here To Read FAQs

How much does it cost?

I understand working with chocolate can be expensive, so I want to offer you a fair price that allows you to keep doing what you're doing.

The only costs for you are the cost of how long you book the video conferencing for ($20 per 30 minutes) and the cost for you to ship out your chocolate. That's it!

How long a session should I book?

This depends on how much detail you want us to get into. Here are some suggestions:

For 2-3 samples, 30 minutes will suffice. For about 5 samples, an hour should work. For 10 samples, 2 hours is good.

If you are unsure, contact me and I'll help you decide!

Where do I ship my products?

Right after you book your session, I will get back to you within 2 business days to go over details, send you the video conferencing link, and give you the shipping address.

What products and ingredients can I send?

You can send:

• solid bean to bar chocolate you made yourself
• confections (truffles etc.) made from your own bean to bar chocolate
• confections made from couverture chocolate

Please ensure to list every single ingredient in the chocolate. I do not accept any sort of edible/medicinal chocolate products.

What if I don't want to do a video conferencing?

That's fine! I still prefer you book through the same way according to how many chocolates you have. You will still receive the written analysis once the consultation is complete.

How do I ship it?

It's up to you the method of shipping. Keep in that if you live in a hot climate, or are shipping during hot weather here or in between, you may want to express ship your products or insulate them with reflective packaging and coolpacks.

Paying for tracking or "signature upon delviery" may be a good option to ensure I receive the products and the package isn't lost by the shipping companies. This is up to you. If I don't receive a shipment (such as it was lost by the company), I will reimburse your booking fee 100%, but I will not cover the cost of your products or shipping.

What if my products melt while being shipped?

If you are sending solid chocolate, I can still do a good flavour and fair texture analysis. If possible, I can try and re-temper it. However, if your chocolate does melt it will impact how much feedback I can offer in regards to craftsmanship/appearance. So, not all is lost! But I can't guarantee you all the information you may want.

If you are sending filled products such as truffles and bonbons, I may or may not be able to do a flavour analysis depending on how melted they are. I may also not be able to do much in regards to craftsmanship quality.

How do you offer feedback?

We will conduct a video conference session together. It helps if we taste it together at the same time so you can understand what I'm talking about.

I will then offer you a written analysis that I will email you. This usually takes about a week, as I want to try the chocolates 1 or 2 more times after our video session.

If you do not wish to have the live video conferencing, we can skip that, but I do recommend it!

How long will it take for you to complete the analysis?

It depends on when I receive it. Keep in mind, that depending on where you live, the shipment may take a few days to a couple weeks for me to receive. From that point I will do it as soon as it fits within my schedule. It shouldn't take longer than a week from receiving it for me to complete the analysis.

I still have more questions!

No problem! Feel free to contact me.